Flexible Online Learning
Study anywhere, anytime, and fit learning around your lifestyle.
- Home
- Online Courses
- Social Care
- Understanding Behaviour that Challenges Level
Understanding Behaviour that Challenges
Level
2
10 weeks
Want to Understand Why People Sometimes Display Behaviour That Challenges, and How You Can Respond Effectively?
Our NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges explains the potential causes of challenging behaviour, how it affects individuals and those around them, and strategies to support positive outcomes. You’ll learn about communication techniques, risk factors, and safe ways to respond in different settings.
This knowledge is vital for carers, teachers, and healthcare professionals but it’s also valuable for anyone supporting friends or family. This course equips you to approach behaviour with empathy, safety, and confidence.
Course title: NCFE CACHE Level 2 Certificate in Understanding Behaviour that Challenges
Course ref: 603/1062/5
This qualification helps you:
- Explain what is meant by behaviour that challenges and its potential effects on individuals and others
- Recognise factors that may contribute to behaviour that challenges in different contexts
- Demonstrate understanding of strategies and approaches to support individuals who display behaviour that challenges
- Apply knowledge to support your role in education, health, or social care settings
- Use this qualification as a foundation for progression onto further study or into relevant employment in the health and social care sector
- Unit 1: Understand behaviour that challenges
- Unit 2: Understand how to support positive behaviour
- Unit 3: Understand the importance of effective communication and the management of behaviour that challenges
- Unit 4: Understand the role of reflection and support for those involved in incidents of behaviour that challenges
No exams required — you'll complete assessment activities that demonstrate your knowledge and skills.
Successful learners often progress to:
- Level 2 Certificate in Awareness of Mental Health Problems (and Men's Mental Health)
- Level 2 Certificate in Understanding Autism
- Level 3 Certificate in Understanding Autism
- Level 2 Apprenticeship Childcare
- Level 3 Apprenticeship Early Years
- Level 3 Apprenticeship Teaching Assistant
This course is also a great step toward careers in:
- Support Worker
- Care Assistant
- Teaching Assistant
- Youth Worker
- Residential Care Worker
- Learning Mentor
- Volunteer roles
This course may be fully funded through the Adult Skills Fund, if not we have self-funding options available.
Why Learn with CT Skills?
Maximise Learning & Development Budgets
Employers can improve retention, morale, and CPD outcomes.
80% Achievement Rate
Achieve a nationally recognised NCFE qualification.
Dedicated Tutor Support
Expert guidance every step of the way.
Achieve in as Little as 10 Weeks
By committing 5–10 hours per week.
TESTIMONIALS
It has given me the confidence to develop my business. It has also affirmed what I already knew which is really helpful for my confidence.
“
I have grown my knowledge in the customer service and I can use this to positively impact my work and my team who work in front of house.
“
It's made me want to pursue a business administration degree then probably an MBA after.
“
I can apply for a team leader position now and I have improved my skills!
Adult Skills Fund
This course may be fully funded through the Adult Skills Fund, if not we have self-funding options available.
Use this search tool to check funding in your area.
-
Eligibility Criteria:
- Aged 19 or over as of 31/8/25
- Living in England
- Not currently enrolled on any other government funded course or started another application for one
Please note: Not all areas of England are funded. You can use our postcode checker above to see if you are.
The most likely reason is that you live in a postcode area that we do not currently deliver funded courses in, but we do have a self-funded route. Please contact our customer service team to discuss via 0115 959 9544 or complete the contact form below.
Of course! We have options available to self-fund courses. Details can be found on each course page.
Level 2 courses typically take up to 10 weeks and Level 3 courses 15–25 weeks.
You will need to commit 5–10 hours study time each week to meet the course unit deadlines.
Yes – your qualification will be nationally recognised accreditation by NCFE CACHE and you will receive a certificate.
Once you've signed up, we'll check your details. As soon as everything is approved, your course will be unlocked. You'll get an automatic email to let you know it's ready. After that your tutor will send you a welcome email. They'll also invite you to a masterclass where you can meet them and get started.
Absolutely. Our courses can be offered via the Adult Skills Fund if eligible, if not we have lots of options available to self-fund courses. Details can be found on each course page.