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Counselling Skills
Level
2
10 weeks
Want to Develop the Listening and Communication Skills to Support Others in Times of Need?
Our NCFE CACHE Level 2 Certificate in Counselling Skills introduces you to the core counselling approaches, helping relationships, and the skills needed to support people through challenges. You’ll explore active listening, empathy, the helping process, and how counselling skills can be used in a range of personal and professional contexts.
These skills are valuable in social care, education, health, and community work, as well as in everyday life. Whether you’re looking to progress in your career or simply improve your ability to support others, this course equips you to make a positive difference.
Course title: NCFE CACHE Level 2 Certificate in Counselling Skills
Course ref: 600/0728/X
This qualification helps you:
- Demonstrate the use of counselling skills in everyday life and work settings
- Describe and apply different approaches that underpin the use of counselling skills
- Develop and refine your own counselling skills through practice and reflection
- Recognise the importance of self-development in relation to using counselling skills effectively
- Apply your knowledge to complement other areas of study or work, such as health and social care, childcare, community work, or voluntary roles
- Identify opportunities to progress to further qualifications in counselling or related fields
- Unit 1: Using counselling skills
- Unit 2: Introduction to counselling skills theories
- Unit 3: Diversity and ethics in the use of counselling skills
- Unit 4: Counselling skills and personal development
No exams required — you'll complete assessment activities that demonstrate your knowledge and skills.
Successful learners often progress to:
- Level 3 Diploma in Counselling Skills
- Level 2 Certificate in Information, Advice and Guidance
- Level 2 Certificate in Understanding Safeguarding and Prevent
- Level 3 Understanding Mental Health
This course is also a great step toward careers in:
- Support Worker
- Healthcare Assistant
- Mental Health Support Worker
- Youth Worker
- Voluntary roles
This course may be fully funded through the Adult Skills Fund, if not we have self-funding options available.
Why Learn with CT Skills?
Maximise Learning & Development Budgets
Employers can improve retention, morale, and CPD outcomes.
80% Achievement Rate
Achieve a nationally recognised NCFE qualification.
Dedicated Tutor Support
Expert guidance every step of the way.
Achieve in as Little as 10 Weeks
By committing 5–10 hours per week.
TESTIMONIALS
It has given me a wider appreciation of counselling and given me the knowledge needed in counselling which will help me in my future goal of joining the police.
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Helpful to have a better understanding of learning difficulties to increase my knowledge and inform my work.
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Safeguarding knowledge has increased. The staff members are more aware now!
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Refreshed and updated my knowledge on understanding behaviour that challenges; it’s had a positive impact at work.
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I am caring for an elderly family member that has the start of dementia and it's helped me understand the changes in him and the reasoning why.
Adult Skills Fund
This course may be fully funded through the Adult Skills Fund, if not we have self-funding options available.
Use this search tool to check funding in your area.
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Eligibility Criteria:
- Aged 19 or over as of 31/8/25
- Living in England
- Not currently enrolled on any other government funded course or started another application for one
Please note: Not all areas of England are funded. You can use our postcode checker above to see if you are.
The most likely reason is that you live in a postcode area that we do not currently deliver funded courses in, but we do have a self-funded route. Please contact our customer service team to discuss via 0115 959 9544 or complete the contact form below.
Of course! We have options available to self-fund courses. Details can be found on each course page.
Level 2 courses typically take up to 10 weeks and Level 3 courses 15–25 weeks.
You will need to commit 5–10 hours study time each week to meet the course unit deadlines.
Yes – your qualification will be nationally recognised accreditation by NCFE CACHE and you will receive a certificate.
Once you've signed up, we'll check your details. As soon as everything is approved, your course will be unlocked. You'll get an automatic email to let you know it's ready. After that your tutor will send you a welcome email. They'll also invite you to a masterclass where you can meet them and get started.
Absolutely. Our courses can be offered via the Adult Skills Fund if eligible, if not we have lots of options available to self-fund courses. Details can be found on each course page.