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Principles of Team Leading
Level
2
10 weeks
Want to Build Leadership Skills So You Can Motivate People, Manage Performance, and Guide Success?
Our NCFE Level 2 Certificate in Principles of Team Leading helps you understand what it means to lead well. You’ll study leadership styles, boosting team performance, motivation, communication, conflict resolution, coaching, and mentoring.
Leadership isn’t just for managers. Whether you’re stepping into a team lead role, already supervising others, or looking to grow in your career, this qualification gives you confidence and competence to lead with impact.
Course title: NCFE Level 2 Certificate in Principles of Team Leading
Course ref: 603/3883/0
This qualification helps you:
- Demonstrate understanding of the key principles of effective team leading in a business environment
- Explain how to build, motivate, and manage a successful team to achieve organisational goals
- Develop knowledge of core business principles and how they relate to team leadership
- Demonstrate effective communication and collaboration with a range of stakeholders at different organisational levels
- Apply leadership knowledge to support team performance and workplace productivity
- Develop essential employability skills including teamwork, independent learning, and problem solving
- Demonstrate professional behaviour, interpersonal skills, and appropriate communication with colleagues, peers, and managers
- Recognise the importance of personal conduct, manners, and professional appearance in a leadership role
- Use this qualification as a foundation for progression into employment or further study in team leading, management, or business
- Unit 1: Principles of Team Leading
- Unit 2: Understand Business
- Unit 3: Understand How to Communicate Work-related Information
- Unit 4: Understand How to Deliver Customer Service and Resolve Problems
- Unit 5: Understand How to Develop Working Relationships with Colleagues
- Unit 6: Introduction to Coaching
- Unit 7: Introduction to Mentoring
- Unit 8: Understand Personal Development
No exams required — you'll complete assessment activities that demonstrate your knowledge and skills.
Successful learners often progress to:
- Certificate in Principles of Management Level 3
- Team Leading Level 3 Apprenticeship
- Business Administration Level 3 Apprenticeship
This course is also a great step toward careers in:
- Team Leader
- Room Leader
- Shift Supervisor
- Office Coordinator
- Customer Service Team Lead
- Retail Supervisor
- Volunteer roles (such as Volunteer Team Leader, Mentor or Peer Support Volunteer, Youth Group or Club Leader or Community Engagement Volunteer)
This course may be fully funded through the Adult Skills Fund if not we have self-funding options available.
Why Learn with CT Skills?
Maximise Learning & Development Budgets
Employers can improve retention, morale, and CPD outcomes.
80% Achievement Rate
Achieve a nationally recognised NCFE qualification.
Dedicated Tutor Support
Expert guidance every step of the way.
Achieve in as Little as 10 Weeks
By committing 5–10 hours per week.
TESTIMONIALS
It has given me the confidence to develop my business. It has also affirmed what I already knew which is really helpful for my confidence.
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I have grown my knowledge in the customer service and I can use this to positively impact my work and my team who work in front of house.
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It's made me want to pursue a business administration degree then probably an MBA after.
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I can apply for a team leader position now and I have improved my skills!
Adult Skills Fund
This course may be fully funded through the Adult Skills Fund, if not we have self-funding options available.
Use this search tool to check funding in your area.
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Eligibility Criteria:
- Aged 19 or over as of 31/8/25
- Living in England
- Not currently enrolled on any other government funded course or started another application for one
Please note: Not all areas of England are funded. You can use our postcode checker above to see if you are.
The most likely reason is that you live in a postcode area that we do not currently deliver funded courses in, but we do have a self-funded route. Please contact our customer service team to discuss via 0115 959 9544 or complete the contact form below.
Of course! We have options available to self-fund courses. Details can be found on each course page.
Level 2 courses typically take up to 10 weeks and Level 3 courses 15–25 weeks.
You will need to commit 5–10 hours study time each week to meet the course unit deadlines.
Yes – your qualification will be nationally recognised accreditation by NCFE CACHE and you will receive a certificate.
Once you’ve signed up, we’ll check your details. As soon as everything is approved, your course will be unlocked. You’ll get an automatic email to let you know it’s ready. After that your tutor will send you a welcome email. They’ll also invite you to a masterclass where you can meet them and get started.
Absolutely. Our courses can be offered via the Adult Skills Fund if eligible, if not we have lots of options available to self-fund courses. Details can be found on each course page.