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- Certificate in Principles of Business Administration
Principles of Business Administration
Level
2
10 weeks
Want to Gain a Solid Grasp on How Organisations Run, Administrative Functions, and the Behind-the-Scenes Work That Keeps Everything Moving?
Our NCFE Level 2 Certificate in Principles of Business Administration covers essential administrative skills such as planning, organisation, communication, record keeping, using software, and understanding business operations. You’ll gain practical insight into how administrative roles support entire organisations.
Every business needs good administration. Whether you're aiming for office roles, business support positions, or just want to add valuable skills to your CV, this course gives you the grounding to contribute effectively and confidently.
Course title: NCFE Level 2 Certificate in Principles of Business Administration
Course ref: 601/7071/2
This qualification helps you:
- Demonstrate understanding of the key principles of business administration and their application across different work environments
- Describe how to carry out a range of administrative tasks, including managing information and supporting events
- Apply knowledge of business administration practices to a variety of industries and job roles
- Recognise how different roles and departments function within an organisation and how they interrelate
- Develop essential employability skills, including teamwork, independent learning, and problem solving
- Demonstrate appropriate professional behaviour, interpersonal skills, and communication with colleagues, peers, and senior staff
- Recognise the importance of professional conduct, including appropriate dress, manners, and workplace deportment
- Use this qualification as a foundation for progression into employment in business administration or onto higher-level study
- Unit 1: Principles of Providing Administrative Services
- Unit 2: Principles of Business Document Production and Information Management
- Unit 3: Understand Communication in a Business Environment
- Unit 4: Understand Employer Organisations
- Unit 5: Understand How to Develop Working Relationships with Colleagues
- Unit 6: Understand How to Carry Out Business Administration Tasks
- Unit 7: Understand How to Store, Retrieve and Archive Information
No exams required — you'll complete assessment activities that demonstrate your knowledge and skills.
Successful learners often progress to:
- Level 2 Data Protection and Data Security
- Apprenticeship in Business Administration Level 2
- Apprenticeship in Business Administration Level 3
- Human Resources Level 3 Apprenticeship
This course is also a great step toward careers in:
- Receptionist
- Office Assistant
- Administrative Support Officer
- Personal Assistant
- Team Administrator
- Voluntary roles (such as charities, Reception Volunteer, Admin Assistant Volunteer, Event Support Volunteer or Fundraising Volunteer).
This course may be fully funded through the Adult Skills Fund, if not we have self-funding options available.
Why Learn with CT Skills?
Maximise Learning & Development Budgets
Employers can improve retention, morale, and CPD outcomes.
80% Achievement Rate
Achieve a nationally recognised NCFE qualification.
Dedicated Tutor Support
Expert guidance every step of the way.
Achieve in as Little as 10 Weeks
By committing 5–10 hours per week.
TESTIMONIALS
It has given me the confidence to develop my business. It has also affirmed what I already knew which is really helpful for my confidence.
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I have grown my knowledge in the customer service and I can use this to positively impact my work and my team who work in front of house.
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It's made me want to pursue a business administration degree then probably an MBA after.
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I can apply for a team leader position now and I have improved my skills!
Adult Skills Fund
This course may be fully funded through the Adult Skills Fund, if not we have self-funding options available.
Use this search tool to check funding in your area.
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Eligibility Criteria:
- Aged 19 or over as of 31/8/25
- Living in England
- Not currently enrolled on any other government funded course or started another application for one
Please note: Not all areas of England are funded. You can use our postcode checker above to see if you are.
The most likely reason is that you live in a postcode area that we do not currently deliver funded courses in, but we do have a self-funded route. Please contact our customer service team to discuss via 0115 959 9544 or complete the contact form below.
Of course! We have options available to self-fund courses. Details can be found on each course page.
Level 2 courses typically take up to 10 weeks and Level 3 courses 15–25 weeks.
You will need to commit 5–10 hours study time each week to meet the course unit deadlines.
Yes – your qualification will be nationally recognised accreditation by NCFE CACHE and you will receive a certificate.
Once you’ve signed up, we’ll check your details. As soon as everything is approved, your course will be unlocked. You’ll get an automatic email to let you know it’s ready. After that your tutor will send you a welcome email. They’ll also invite you to a masterclass where you can meet them and get started.
Absolutely. Our courses can be offered via the Adult Skills Fund if eligible, if not we have lots of options available to self-fund courses. Details can be found on each course page.