CT Skills

Administration Assistant Apprenticeship

LEVEL
2
12 months
Confetti

Build Essential Administration Skills With the Level 2 Administration Assistant Apprenticeship

The Level 2 Administration Assistant Apprenticeship is designed for people beginning their career in administration or looking to build the core skills needed to work confidently and effectively in a professional environment. 

Administration Assistants support the day-to-day running of organisations by managing information, communicating with colleagues and stakeholders, using digital systems, and completing essential administrative tasks.

Throughout the programme, apprentices develop practical knowledge, skills, and behaviours that can be applied directly in the workplace.

Build Essential Administration Skills With the <b>Level 2 Administration Assistant Apprenticeship

Overview

This apprenticeship is ideal for individuals beginning their career in an administrative role. Apprentices will learn how to support business operations, manage information effectively, communicate professionally, and use digital systems and software commonly found in modern workplaces.

They will gain practical experience in a variety of administrative functions including meeting and event support, information management, diary coordination, stakeholder communication, and data handling.

Qualification

Level 2 Administration Assistant

End Point Assessment Organisation

Highfield Assessment

End Point Assessment Organisation

EPA / Apprenticeship Assessment

Unlike many apprenticeship standards, the Administration Assistant Apprenticeship does not include a traditional End Point Assessment.

Assessment takes place throughout the programme and can be completed between months 8–12.

Assessment methods may include:

  • Portfolio
  • Interview
  • Presentation
  • Question and answer
  • Project
  • Simulation

Key Benefits for Apprentices and Employers

  • Build Confidence and Capability: A practical programme that helps apprentices build confidence and capability while giving employers a structured way to develop effective administrative talent.
  • Practical Skills from Day One: Apprentices develop skills they can apply directly to everyday tasks, building confidence in communication, organisation, data handling, and digital systems.
  • Stronger Day-to-Day Support: Employers can develop staff who understand core processes, handle information securely, and contribute effectively to the smooth running of the organisation.
  • Supported Development: Workshops and one-to-one support help apprentices build their knowledge and skills alongside their role, with development grounded in real workplace activity.
  • A Clear Route for Progression: The apprenticeship provides a strong foundation for continued development, including progression to the Level 3 Business Administrator Apprenticeship and wider business support roles.

The Apprenticeship Covers

  • Business policies and procedures
  • Communication and stakeholder engagement
  • Digital systems and software
  • Data handling and information security
  • Time management and organisation
  • Meetings, events, and diary management
  • Compliance, GDPR, and health & safety
  • Teamwork, professionalism, and problem-solving

Delivery Methods

  • 1-1 support
Contact Us To Find Out More

Learning For Each Step of Your Career

Successful completion of this apprenticeship can lead to roles such as Business Administrator and serves as a stepping stone to further career development within business.

We are committed to supporting our learners throughout every stage of their careers—whether it's helping them get the start they need in their chosen sector or providing the knowledge necessary to progress to their next step.

Level
2
Administration Assistant

Duration: 12 months

level
3
Business Administrator

Duration: 17 months

Current Vacancies

See more jobs
Business Administration Apprentice

Birmingham, West Midlands, England

£10 per hour

Office Based

Business Administration Apprentice @ Skribes Commercial Inventory Specialists

Location: Suite 304 Lonsdale House, 52 Blucher Street, Birmingham, B1 1QU

PLEASE NOTE: This position is for immediate start, physically demanding & requires you to be 18+ have your own laptop, full UK driving license & access to your own vehicle.

WHO are Skribes Commercial Inventory Specialists?

Skribes are Birmingham’s leading Independent Property Inventory Management Specialists. They are on a mission to take Property Inventory Management out of the Stone Age and into the Digital Age.

They are keen to invest in and develop stand out candidates who can start at the grass roots of their company, learn the ropes, continually improve, and build their reputation as a valuable member of the team whilst developing strong and credible relationships with all clients. If this sounds like you, apply now!

WHAT will I get from working with Skribes Commercial Inventory Specialists?

  • EARN: £10 per hour, 30 hours per week
  • EXPERIENCE- your hours: Monday to Saturday, days & hours will vary (more hours may be required during busy periods & you may need to work on bank holidays but will receive a day in lieu)
  • QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
  • BENEFITS: Birthday off, career progression & 28 days holiday.

WHAT will my DAY look like?

This is not your usual admin job!! This is NOT an office job!

You will be visiting City Centre and West Midlands properties and inputting data to produce a range of property reports for Letting Agents and Landlords. Most properties will be empty/vacant apartments and houses however some may have tenants/landlords present.

You will be on your feet all day, walking around the City Centre between properties or using public transport to visit agents and properties in the surrounding areas. It is a very active and physically demanding role. Your daily tasks will include:

  • Collecting and returning keys to Lettings Agents.
  • Producing highly detailed property reports by inputting relevant property data into handheld mobile devices that contain accurate description and supporting photographs.
  • Obtaining all property meter readings (gas, electric and water) for the day’s reports.
  • Using own judgement to make sensible decisions regarding actions required during property inspections.
  • Checking own reports for accuracy and quality.
  • Completing all reports within agreed timescales.
  • Meeting Tenants or Landlords at properties occasionally.
  • Strengthening Customer relations through regular professional communication regarding property inspections face to face, by mobile and email.
  • Always ensuring an excellent Customer experience.
  • Resolving any customer service issues or queries from Customers.
  • Maintaining regular and consistent attendance, punctuality, personal appearance, and adherence of relevant company policies and procedures.
  • Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

  • Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
  • UK Residency – must have lived in the UK for at least 3 years
  • Full UK driving license & access to your own vehicle
  • You have a keen eye for detail and always seem to know when something is not quite as it should be. You leave no stone unturned.
  • Methodical and logical in your approach to work.
  • Excellent use of judgement to consider available information and come to logical, sensible conclusions.
  • You have the ability to capture & relay information accurately.
  • You are active, proactive, detail orientated & articulate.
  • You enjoy working on your own 90% of the time as well as part of a team.
  • You have a great attitude, strong interpersonal skills and drive.
  • You have a great strong desire learn and develop new skills.
  • Self- motivated with a positive mind-set.
  • T literate and tech savvy, with a fast-typing ability.
  • Able to stay calm and focused under pressure.
  • Polite and professional.

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.skribes.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration

7 days ago

Apply Now

Together, we’re building
something better

At CT Skills, education is just the beginning. By connecting people, creating opportunities, and giving back, we’re proud to help develop both careers and communities.

Looking to learn, grow, or contribute? Let’s work together.

Get in touch with us

Form Subtitle