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Administration Assistant Apprenticeship
Build Essential Administration Skills With the Level 2 Administration Assistant Apprenticeship
The Level 2 Administration Assistant Apprenticeship is designed for people beginning their career in administration or looking to build the core skills needed to work confidently and effectively in a professional environment.
Administration Assistants support the day-to-day running of organisations by managing information, communicating with colleagues and stakeholders, using digital systems, and completing essential administrative tasks.
Throughout the programme, apprentices develop practical knowledge, skills, and behaviours that can be applied directly in the workplace.
Overview
This apprenticeship is ideal for individuals beginning their career in an administrative role. Apprentices will learn how to support business operations, manage information effectively, communicate professionally, and use digital systems and software commonly found in modern workplaces.
They will gain practical experience in a variety of administrative functions including meeting and event support, information management, diary coordination, stakeholder communication, and data handling.
Qualification
Level 2 Administration Assistant
End Point Assessment Organisation
Highfield Assessment
EPA / Apprenticeship Assessment
Unlike many apprenticeship standards, the Administration Assistant Apprenticeship does not include a traditional End Point Assessment.
Assessment takes place throughout the programme and can be completed between months 8–12.
Assessment methods include:
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- Portfolio of Evidence
- Apprenticeship Assessment
- Employer confirmation of behaviours achieved throughout the programme
- Apprentices can also work towards Functional Skills Level 2 in Maths and English, if not already exempt
Key Benefits for Apprentices and Employers
- Build Confidence and Capability: A practical programme that helps apprentices build confidence and capability while giving employers a structured way to develop effective administrative talent.
- Practical Skills from Day One: Apprentices develop skills they can apply directly to everyday tasks, building confidence in communication, organisation, data handling, and digital systems.
- Stronger Day-to-Day Support: Employers can develop staff who understand core processes, handle information securely, and contribute effectively to the smooth running of the organisation.
- Supported Development: Workshops and one-to-one support help apprentices build their knowledge and skills alongside their role, with development grounded in real workplace activity.
- A Clear Route for Progression: The apprenticeship provides a strong foundation for continued development, including progression to the Level 3 Business Administrator Apprenticeship and wider business support roles.
The Apprenticeship Covers
- Business policies and procedures
- Communication and stakeholder engagement
- Digital systems and software
- Data handling and information security
- Time management and organisation
- Meetings, events, and diary management
- Compliance, GDPR, and health & safety
- Teamwork, professionalism, and problem-solving
Delivery Methods
- Workshops
- 1-1 support
Learning For Each Step of Your Career
Successful completion of this apprenticeship can lead to roles such as Business Administrator and serves as a stepping stone to further career development within business.
We are committed to supporting our learners throughout every stage of their careers—whether it's helping them get the start they need in their chosen sector or providing the knowledge necessary to progress to their next step.
Current Vacancies
See more jobsApprentice Business Administrator
Woodford Green, Greater London, England
£8 per hour
Office Based
Apprentice Business Administrator @ Woodford Eye Clinic
Location: 449 High Rd, Woodford, Woodford Green, IG8 0XE
PLEASE NOTE: This position is for immediate start.
WHO are Woodford Eye Clinic?
Woodford eye clinic has a reputation for exceptional eye care. With state-of-the-art technology and dedicated, experienced staff, they ensure that each client is provided with unparalleled service.
WHAT will I get from working with Woodford Eye Clinic?
- EARN: £8 per hour, 37.5 hours per week.
- EXPERIENCE- your hours: Monday to Friday 9am to 5pm.
- QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
WHAT will my DAY look like?
The success of the practice relies on highly organised administrative systems. In this role, you will be the administrative backbone of the team, ensuring patient records are meticulous, clinic diaries are maximised, and NHS compliance is flawlessly maintained. While you will receive full training in basic optical duties to support the shop floor during busy periods, your primary focus will be masterminding front-of-house operations and practice administration. Your daily tasks will include:
- Front-of-House & Reception: Act as the welcoming face of the practice, managing patient check-ins, answering phone calls, and handling general inquiries.
- Diary Management: Actively manage and optimise the clinic diary to maximise appointment capacity and ensure smooth patient flow.
- Data & Records Management: Maintain meticulous, up-to-date patient records and digital filing systems.
- Compliance & Administration: Oversee and execute NHS compliance administrative tasks, ensuring all paperwork and electronic claims are flawlessly processed.
- Cross-Functional Support: Undergo full training in basic optical duties (such as pre-screening patients and frame styling) to provide seamless support to the shop floor during peak hours.
- Minimum of 6 hours per week spent on apprenticeship work and training.
HOW does the Apprenticeship work?
Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.
WHAT skills/qualifications do I NEED?
- Minimum GRADE 4/C in GCSE (or equivalent) Maths & English.
- UK Residency – must have lived in the UK for at least 3 years.
- Exceptional organisational skills and a sharp attention to detail.
- Warm, confident, and professional communication style.
- Proactive attitude with a willingness to learn basic clinical support duties.
- Proficiency in standard IT systems and standard office software. (Windows)
What happens next?
If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.
If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:
Employer Website: https://www.woodfordeyeclinic.co.uk/
About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration
about 11 hours ago
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