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Administration Assistant Apprenticeship
Build Essential Administration Skills With the Level 2 Administration Assistant Apprenticeship
The Level 2 Administration Assistant Apprenticeship is designed for people beginning their career in administration or looking to build the core skills needed to work confidently and effectively in a professional environment.
Administration Assistants support the day-to-day running of organisations by managing information, communicating with colleagues and stakeholders, using digital systems, and completing essential administrative tasks.
Throughout the programme, apprentices develop practical knowledge, skills, and behaviours that can be applied directly in the workplace.
Overview
This apprenticeship is ideal for individuals beginning their career in an administrative role. Apprentices will learn how to support business operations, manage information effectively, communicate professionally, and use digital systems and software commonly found in modern workplaces.
They will gain practical experience in a variety of administrative functions including meeting and event support, information management, diary coordination, stakeholder communication, and data handling.
Qualification
Level 2 Administration Assistant
End Point Assessment Organisation
Highfield Assessment
EPA / Apprenticeship Assessment
Unlike many apprenticeship standards, the Administration Assistant Apprenticeship does not include a traditional End Point Assessment.
Assessment takes place throughout the programme and can be completed between months 8–12.
Assessment methods may include:
- Portfolio
- Interview
- Presentation
- Question and answer
- Project
- Simulation
Key Benefits for Apprentices and Employers
- Build Confidence and Capability: A practical programme that helps apprentices build confidence and capability while giving employers a structured way to develop effective administrative talent.
- Practical Skills from Day One: Apprentices develop skills they can apply directly to everyday tasks, building confidence in communication, organisation, data handling, and digital systems.
- Stronger Day-to-Day Support: Employers can develop staff who understand core processes, handle information securely, and contribute effectively to the smooth running of the organisation.
- Supported Development: Workshops and one-to-one support help apprentices build their knowledge and skills alongside their role, with development grounded in real workplace activity.
- A Clear Route for Progression: The apprenticeship provides a strong foundation for continued development, including progression to the Level 3 Business Administrator Apprenticeship and wider business support roles.
The Apprenticeship Covers
- Business policies and procedures
- Communication and stakeholder engagement
- Digital systems and software
- Data handling and information security
- Time management and organisation
- Meetings, events, and diary management
- Compliance, GDPR, and health & safety
- Teamwork, professionalism, and problem-solving
Delivery Methods
- 1-1 support
Learning For Each Step of Your Career
Successful completion of this apprenticeship can lead to roles such as Business Administrator and serves as a stepping stone to further career development within business.
We are committed to supporting our learners throughout every stage of their careers—whether it's helping them get the start they need in their chosen sector or providing the knowledge necessary to progress to their next step.
Current Vacancies
See more jobsApprentice Sales & Administrative Assistant
Sandwich, Kent, England
£8 per hour
Office Based
Apprentice Sales & Administrative Assistant @ Cahill Renewables
Location: Innovation House, Discovery Park, Sandwich, Kent, CT13 9FF
PLEASE NOTE: This position is for immediate start.
WHO are Cahill Renewables?
Cahill Renewables is a family-run company with over 10 years of unmatched service. They offer no-nonsense renewable energy solutions, tailored to their clients, including Solar PV, Battery Storage, Air Source Heat Pumps, Air Conditioning and Underfloor Heating.
WHAT will I get from working with Cahill Renewables?
- EARN: £8 per hour, 37.5 hours per week.
- EXPERIENCE- your hours: Monday to Friday 8am to 4pm.
- QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
- BENEFITS: Target based rewards.
WHAT will my DAY look like?
Cahill Renewables are looking for an enthusiastic, motivated Apprentice Sales & Administrative Assistant to join our growing team of 3. This entry-level role is ideal for someone looking to launch a career in Sales and administration. You’ll work closely with both the sales and operations teams, learning the ropes of client communication, CRM management, and daily office administration while earning hands-on experience and support toward your qualification. Your daily tasks will include:
- Sales Enquiries: Assist with screening incoming sales inquiries via email, phone, and website forms.
- Database Maintenance: Keep customer databases and CRM systems up to date with accurate notes and contact details.
- Communication & Follow-ups: Help schedule Calls, follow up on routine quotes, and prepare sales materials
- Sales Support: Research potential clients and market opportunities under the guidance of senior sales staff.
- Learn: Solar PV and Battery Complete structured internal/external training on solar panel designs string vs. microinverters, and mounting systems. battery energy storage systems
- Document Preparation: Draft, format, and organize invoices, quotes, proposals, and internal reports.
- Office Operations: Manage generic email inboxes, and file digital records.
- Customer Service: Act as a friendly point of contact for routine customer service inquiries.
- Ad-hoc Support: Assist supervisors and team members with day-to-day administrative tasks as needed.
- Minimum of 6 hours per week spent on apprenticeship work and training.
HOW does the Apprenticeship work?
Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.
WHAT skills/qualifications do I NEED?
- Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
- UK Residency – must have lived in the UK for at least 3 years
- Genuine interest in renewable energy and green technology.
- Strong written and verbal communication skills.
- Basic computer literacy (Microsoft Office / Google Workspace; CRM experience is a bonus).
- Great organisational skills with keen attention to detail.
- Confident and outgoing.
What happens next?
If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.
If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:
Employer Website: https://www.cahillrenewables.co.uk/
About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration
about 11 hours ago
Apply NowApprentice Team Assistant
Salford, Greater Manchester, England
£23k per year
Office Based
Apprentice Team Assistant @ Eversheds Sutherland
Location: Two New Bailey, 6 Stanley Street, Salford Manchester, M3 5GX
WHO are Eversheds Sutherland?
Eversheds Sutherland is a global law firm, with 5,000+ colleagues in more than 30 countries. You will have free breakfast, fruit & coffee along with plenty of social events. There will also be opportunities for progression and career development throughout your time and Eversheds!
WHAT will I get from working with Eversheds Sutherland?
- EARN: £23,000 per year
- EXPERIENCE- your hours: Monday to Friday 9am to 5pm
- QUALIFICATION: Business Admin Level 3 takes approximately 18 months.
- BENEFITS: Dental, healthcare & wellness support, professional & personal training, mentoring & development programs, and flexible working.
WHAT will my DAY look like?
As an Apprentice Team Assistant, you will play a pivotal role in supporting the Practice Groups and contributing to the overall success of our business. Your responsibilities span a diverse range of tasks, all aimed at delivering exceptional client service excellence and ensuring efficient operations.
Your daily tasks will include:
- File management
- Admin support including photocopying, printing, assisting with online cash management forms.
- Travel coordination
- Document preparation
- Event support
- Document management
- Ad hoc assistance
- Minimum of 6 hours per week spent on apprenticeship work and training.
HOW does the Apprenticeship work?
Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.
WHAT skills/qualifications do I NEED?
- Minimum GRADE 4/C in GCSE (or equivalent) Maths & English
- UK Residency – must have lived in the UK for at least 3 years
- Good customer service, communication & team working.
- Organisation, prioritisation & flexibility.
- Initiative & proactivity.
- Quality awareness, risk management & IT skills.
What happens next?
If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.
If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:
Employer Website: https://www.eversheds-sutherland.com/en/united-kingdom
About the Qualification: https://www.ctskills.co.uk/apprenticeship-courses/business-administration/
about 5 hours ago
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