Apprentice Business Administrator

Apprentice Business Administrator @ Woodford Eye Clinic

Location: 449 High Rd, Woodford, Woodford Green, IG8 0XE

PLEASE NOTE: This position is for immediate start.

WHO are Woodford Eye Clinic?

Woodford eye clinic has a reputation for exceptional eye care. With state-of-the-art technology and dedicated, experienced staff, they ensure that each client is provided with unparalleled service.

WHAT will I get from working with Woodford Eye Clinic?

• EARN: £8 per hour, 37.5 hours per week.
• EXPERIENCE- your hours: Monday to Friday 9am to 5pm.
• QUALIFICATION: Business Admin Level 3 takes approximately 18 months.

WHAT will my DAY look like?

The success of the practice relies on highly organised administrative systems. In this role, you will be the administrative backbone of the team, ensuring patient records are meticulous, clinic diaries are maximised, and NHS compliance is flawlessly maintained. While you will receive full training in basic optical duties to support the shop floor during busy periods, your primary focus will be masterminding front-of-house operations and practice administration. Your daily tasks will include:

• Front-of-House & Reception: Act as the welcoming face of the practice, managing patient check-ins, answering phone calls, and handling general inquiries.
• Diary Management: Actively manage and optimise the clinic diary to maximise appointment capacity and ensure smooth patient flow.
• Data & Records Management: Maintain meticulous, up-to-date patient records and digital filing systems.
• Compliance & Administration: Oversee and execute NHS compliance administrative tasks, ensuring all paperwork and electronic claims are flawlessly processed.
• Cross-Functional Support: Undergo full training in basic optical duties (such as pre-screening patients and frame styling) to provide seamless support to the shop floor during peak hours.
• Minimum of 6 hours per week spent on apprenticeship work and training.

HOW does the Apprenticeship work?

Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

WHAT skills/qualifications do I NEED?

• Minimum GRADE 4/C in GCSE (or equivalent) Maths & English.
• UK Residency – must have lived in the UK for at least 3 years.
• Exceptional organisational skills and a sharp attention to detail.
• Warm, confident, and professional communication style.
• Proactive attitude with a willingness to learn basic clinical support duties.
• Proficiency in standard IT systems and standard office software. (Windows)

What happens next?

If your application is successful, you will receive a call from our dedicated Recruitment Consultant who will discuss the qualification, location and course length in more detail. Following this call, you will be asked to write a supporting statement and complete an English and Maths assessment.

If you really want to impress us, why not show your enthusiasm and carry out some further research on the employer and the qualification you’ll be working towards! Links are provided below:

Employer Website: https://www.woodfordeyeclinic.co.uk/

About the Qualification: https://www.ctskills.co.uk/apprenticeships/business-administration